How to set up scroll tracking in Google Tag Manager

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Setting up scroll tracking in Google Tag Manager allows you to monitor how far users scroll down a page, providing insights into user engagement and content visibility. Here’s a step-by-step guide on how to set up scroll tracking using Google Tag Manager:

Step-by-Step Guide to Set Up Scroll Tracking in Google Tag Manager

1. Log in to Google Tag Manager

  1. Navigate to Google Tag Manager and select your GTM account and container.

2. Create a New Tag

  1. Click on “Tags” in the left sidebar of your GTM dashboard.
  2. Click on the “New” button to create a new tag.
  3. Name your tag (e.g., “Scroll Depth – GA”) and choose a tag type:
    • Tag Configuration: Choose “Google Analytics: Universal Analytics” if you are using Universal Analytics (gtag.js) or “Google Analytics: GA4 Configuration” for Google Analytics 4 (gtag.js).

3. Configure the Tag for Scroll Tracking

  1. Universal Analytics (gtag.js)
    • Tag Configuration:
      • Choose “Event” as the track type.
      • Set the following fields:
        • Category: Enter a category name (e.g., “Scroll Depth”).
        • Action: Specify an action name (e.g., “Percentage”).
        • Label (Optional): Add additional details if needed (e.g., page path or specific scroll depth).
    • Triggering:
      • Click on “Triggering” to set up a new trigger.
      • Choose “Scroll Depth” as the trigger type.
      • Configure the trigger to fire based on your desired scroll depth thresholds (e.g., 25%, 50%, 75%, 100%).
  2. Google Analytics 4 (gtag.js)
    • Tag Configuration:
      • Choose “Event” as the track type.
      • Set the following fields:
        • Event name: Specify an event name (e.g., “scroll”).
        • Parameters: Add parameters such as scroll depth percentage or scroll location if desired.
    • Triggering:
      • Click on “Triggering” to set up a new trigger.
      • Choose “Scroll Depth” as the trigger type.
      • Configure the trigger to fire based on your desired scroll depth thresholds.

4. Set Up Scroll Depth Trigger

  1. Create a New Trigger:
    • Click on “Triggering” in the tag configuration.
  2. Choose Trigger Type:
    • Select “Scroll Depth” as the trigger type.
  3. Configure Trigger:
    • Set up the trigger to fire at specific scroll depth thresholds (e.g., 25%, 50%, 75%, 100%).
    • Specify whether you want the trigger to fire once per page or on every scroll event.
  4. Save Trigger:
    • Name your trigger (e.g., “Scroll Depth Trigger”) and click on “Save.”

5. Preview and Test

  1. Enter Preview Mode:
    • Click on “Preview” to enter preview mode in GTM.
  2. Test Scroll Tracking:
    • Open your website in a new tab and scroll down to trigger the scroll depth thresholds you’ve set.
    • Use the GTM preview mode to verify that the scroll depth events are being tracked correctly.

6. Publish Changes

  1. Publish Your Tag and Trigger:
    • Once you’ve verified that the scroll tracking is working as expected, click on “Submit” in GTM to publish your changes live.

7. View Scroll Depth Data in Google Analytics

  1. Access Google Analytics:
    • Log in to your Google Analytics account and select the property and view where you set up the scroll tracking.
  2. Navigate to Events:
    • Go to “Behavior” > “Events” > “Top Events” to see an overview of the scroll depth events tracked.
  3. Analyze Scroll Depth Data:
    • Drill down into specific event categories, actions, and labels to analyze scroll depth data.
    • Use secondary dimensions to gain additional insights (e.g., source/medium, landing page).

Additional Tips

  • Adjust Thresholds: Experiment with different scroll depth thresholds to understand how users engage with different sections of your pages.
  • Segmentation: Use segments in Google Analytics to compare scroll behavior across different user groups or traffic sources.
  • Data Layer: For more advanced implementations or dynamic content, consider using a data layer in GTM to capture scroll depth data based on specific elements or interactions on your page.

By following these steps, you can effectively set up scroll tracking in Google Tag Manager to monitor user engagement and optimize your website’s content based on how users interact with your pages.