<\/span><\/h3>\nIf you\u2019re shipping via Small Parcel Delivery<\/strong>, such as UPS or FedEx:<\/p>\n\n- Using Amazon-Partnered Carriers<\/strong>:\n
\n- Amazon provides tracking numbers automatically for shipments arranged through partnered carriers.<\/li>\n
- To track:\n
\n- Go to the shipment in Seller Central.<\/li>\n
- Click on Track Shipment<\/strong> to view the progress.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<\/li>\n
- Using Non-Partnered Carriers<\/strong>:\n
\n- Enter tracking numbers manually during shipment creation.<\/li>\n
- Use the carrier\u2019s website to monitor progress.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
\n<\/span>4. Tracking Less-Than-Truckload (LTL) and Full Truckload (FTL) Shipments<\/strong><\/span><\/h3>\nFor larger shipments using LTL or FTL services:<\/p>\n
\n- Amazon-Partnered Carriers<\/strong>:\n
\n- Amazon provides a Bill of Lading (BOL)<\/strong> and tracks the shipment directly in Seller Central.<\/li>\n
- Check the Track Shipment<\/strong> section for updates.<\/li>\n<\/ul>\n<\/li>\n
- Non-Partnered Carriers<\/strong>:\n
\n- You must work with your freight forwarder or carrier to obtain tracking updates.<\/li>\n
- Ensure your carrier provides proof of delivery (POD) once the shipment arrives at Amazon.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
\n<\/span>5. Verifying Shipment Check-In at Amazon<\/strong><\/span><\/h3>\nEven after a shipment is marked as delivered, Amazon needs time to process it. Here\u2019s how you can monitor the check-in process:<\/p>\n
<\/span>a. Shipment Summary<\/strong><\/span><\/h4>\n\n- Go to the shipment details page in Seller Central.<\/li>\n
- Review the Units Received<\/strong> column to see how many items Amazon has processed.<\/li>\n<\/ul>\n
<\/span>b. Reconcile Inventory Discrepancies<\/strong><\/span><\/h4>\n\n- If there\u2019s a mismatch between the shipped and received quantities:\n
\n- Use the Reconcile Inventory<\/strong> tool in the shipment details.<\/li>\n
- Provide supporting documentation (e.g., BOL or invoices) for missing items.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n
\n<\/span>6. Common Tracking Issues and Solutions<\/strong><\/span><\/h3>\n<\/span>a. Shipment Delays<\/strong><\/span><\/h4>\n\n- Problem<\/strong>: Delays in transit or delivery can disrupt your inventory availability.<\/li>\n
- Solution<\/strong>:\n
\n- Contact the carrier for updates.<\/li>\n
- Use the tracking details in Seller Central to monitor progress.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
<\/span>b. Missing Items<\/strong><\/span><\/h4>\n\n- Problem<\/strong>: Inventory discrepancies during receiving.<\/li>\n
- Solution<\/strong>:\n
\n- File a case with Amazon Seller Support and provide evidence (e.g., tracking numbers, BOL, or packing lists).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
<\/span>c. Lost Shipments<\/strong><\/span><\/h4>\n\n- Problem<\/strong>: Entire shipments go missing.<\/li>\n
- Solution<\/strong>:\n
\n- File a claim with the carrier.<\/li>\n
- Work with Amazon Seller Support to resolve the issue and seek reimbursement if applicable.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
\n<\/span>7. Best Practices for FBA Shipment Tracking<\/strong><\/span><\/h3>\n<\/span>a. Use Amazon-Partnered Carriers<\/strong><\/span><\/h4>\n\n- Partnered carriers integrate seamlessly with Seller Central, simplifying tracking and providing cost-effective options.<\/li>\n<\/ul>\n
<\/span>b. Keep Documentation Handy<\/strong><\/span><\/h4>\n\n- Maintain records of shipping labels, tracking numbers, and BOLs for quick reference.<\/li>\n<\/ul>\n
<\/span>c. Monitor Shipment Timelines<\/strong><\/span><\/h4>\n\n- Regularly check shipment progress to anticipate delays and manage inventory levels.<\/li>\n<\/ul>\n
<\/span>d. Communicate with Carriers<\/strong><\/span><\/h4>\n\n- For LTL\/FTL shipments, establish clear communication with your freight forwarder or carrier for timely updates.<\/li>\n<\/ul>\n
<\/span>e. Automate Tracking with Software<\/strong><\/span><\/h4>\n\n- Use third-party inventory management tools like RestockPro<\/strong>,